Direct orders.
Real results.

Direct orders.
Real results.

Carpia helps independent restaurants own their ordering, reduce marketplace reliance, and grow repeat business.

Carpia helps independent restaurants own their ordering, reduce marketplace reliance, and grow repeat business.

Trusted by independent restaurants across the world.

Problem

When platforms own the relationship, restaurants lose

Third-party delivery limits visibility, margins, and long-term customer value.

High commission fees

Marketplaces take a large cut of every order, putting pressure on restaurant margins.

No Customer Ownership

Customer data belongs to the platform, limiting direct relationships.

Weakened brand identity

Your restaurant blends in on third-party apps, making repeat orders harder.

Solution

A platform designed for independence

Take ownership of online ordering, customer relationships, and long-term growth.

Custom-Branded Ordering

Create your own restaurant ordering system with a branded website and mobile app. Stand out from marketplaces and own your customer experience end to end.

Full Access to Customer Data
Real-Time Order Tracking
Frictionless Payments
Custom-Branded Ordering

Create your own restaurant ordering system with a branded website and mobile app. Stand out from marketplaces and own your customer experience end to end.

Full Access to Customer Data
Real-Time Order Tracking
Frictionless Payments
Custom-Branded Ordering

Create your own restaurant ordering system with a branded website and mobile app. Stand out from marketplaces and own your customer experience end to end.

Full Access to Customer Data
Real-Time Order Tracking
Frictionless Payments

How it Works

Getting started with Carpia

A straightforward setup that fits into your existing restaurant operations.

Setup

We set up your branded ordering, menu, and delivery configured under your brand — ready to go.

Launch

Share your branded web ordering link with customers, payments and delivery fully connected. Start accepting direct orders.

Grow

Build loyalty, promotions, and insights help you grow direct sales. Keep more revenue with every direct order.

Growth tools

Tools to turn first-time orders into regulars

Engage customers, encourage repeat visits, and drive more direct orders with built-in loyalty, promotions, and QR ordering.

Loyalty Program

Turn guests into regulars

Build stronger customer relationships with a flexible loyalty program designed to encourage repeat visits, increase lifetime value, and grow sustainable revenue.

Adaptive rewards

Choose points or stamps to match your restaurant’s concept and customer behavior.

Seamless experience

Loyalty integrates smoothly into your branded app and website with an intuitive, modern interface.

Built for repeat visits

Reward every order, visit, and milestone to keep customers engaged and coming back.

Ongoing motivation

Customers always see their next goal, encouraging higher spend and continued participation.

Discounts & Promotions

Drive sales with smart offers

Run flexible promotions that help you fill slow periods, increase order value, and drive consistent revenue, all without relying on third-party platforms.

Target quiet hours

Launch time-based or location-based discounts to turn slow moments into busy hours.

Flexible promotion types

Create percentage discounts, fixed-value offers, promo codes, or seasonal campaigns to match your brand.

Effortless redemption

Promotions apply automatically at checkout, with no extra steps for staff or customers.

Amplified by marketing

Boost reach with push notifications, email, SMS, and AI-driven recommendations.

QR Code Ordering

Let guests order at their own pace

Give customers a faster, more convenient dining experience with QR code ordering that reduces wait times, eases staff workload, and increases order value.

Instant self-service

Guests scan a QR code to browse the menu, order, and pay — without waiting for staff.

Smoother table service

Reduce delays and miscommunication while your team focuses on hospitality.

Built for upsells

Customers easily add extras and see suggestions, increasing average order value.

Personalized experience

Returning guests can see tailored highlights, loyalty rewards, and quick reordering options.

Case Studies

How independent restaurants succeed with Carpia

Learn how restaurants use Carpia to drive direct orders and improve margins.

Bakery

Date

Royce Cakes: Growing direct orders for celebrations and repeat occasions

Bakery

Date

Royce Cakes: Growing direct orders for celebrations and repeat occasions

Bakery

Date

Royce Cakes: Growing direct orders for celebrations and repeat occasions

Casual Dining

Date

Squeezed: Building repeat customers through direct ordering

Casual Dining

Date

Squeezed: Building repeat customers through direct ordering

Casual Dining

Date

Squeezed: Building repeat customers through direct ordering

Hong Kong Street Food · QSR

Date

Ding Ding: Turning marketplace demand into loyalty-led growth

Hong Kong Street Food · QSR

Date

Ding Ding: Turning marketplace demand into loyalty-led growth

Hong Kong Street Food · QSR

Date

Ding Ding: Turning marketplace demand into loyalty-led growth

Pricing

Pricing that works for restaurants

Clear, predictable plans with no marketplace-style commissions.

Foundation

£79

/month per location

For restaurants with 1–3 locations

Everything you need to take control of direct orders

Included features:

Ordering & brand

Orders & payments

Delivery

Menu & operations

Customers & data

Growth tools

Support

Scale

Custom

For multi-location restaurant groups

Custom pricing (lower per-location rates available)

Everything in Foundation, plus:

Multi-site management

Commercial support

Loyalty & retention

In-store ordering

Foundation

£79

/month per location

For restaurants with 1–3 locations

Everything you need to take control of direct orders

Included features:

Ordering & brand

Orders & payments

Delivery

Menu & operations

Customers & data

Growth tools

Support

Scale

Custom

For multi-location restaurant groups

Custom pricing (lower per-location rates available)

Everything in Foundation, plus:

Multi-site management

Commercial support

Loyalty & retention

In-store ordering

Foundation

£79

/month per location

For restaurants with 1–3 locations

Everything you need to take control of direct orders

Included features:

Ordering & brand

Orders & payments

Delivery

Menu & operations

Customers & data

Growth tools

Support

Scale

Custom

For multi-location restaurant groups

Custom pricing (lower per-location rates available)

Everything in Foundation, plus:

Multi-site management

Commercial support

Loyalty & retention

In-store ordering

Carpia vs Deliveroo & Uber Eats: Cost Comparison

This comparison highlights the true cost difference between traditional marketplaces and the Carpia direct ordering model.

Cost Area

Cost Area

Deliveroo / Uber Eats

Deliveroo / Uber Eats

Carpia (+ Uber Direct)

Carpia (+ Uber Direct)

Commission

Commission

25–35% per order + VAT

25–35% per order + VAT

£0 food commission

£0 food commission

Marketing Fees

Marketing Fees

Paid ads, boosts, campaigns

Paid ads, boosts, campaigns

Optional & restaurant-controlled

Optional & restaurant-controlled

Discount Pressure

Discount Pressure

10–15% typical

10–15% typical

None required

None required

Delivery Fees

Delivery Fees

Platform controlled

Platform controlled

Billed directly by Uber Direct

Billed directly by Uber Direct

Customer Data

Customer Data

Owned by platform

Owned by platform

Owned by restaurant

Owned by restaurant

Refund Control

Refund Control

Platform decides

Platform decides

Merchant visibility

Merchant visibility

Pricing Control

Pricing Control

Limited

Limited

Full control

Full control

Long-Term Cost

Long-Term Cost

45–50% effective cost

45–50% effective cost

Predictable fixed fees

Predictable fixed fees

Bottom line: Marketplaces are great for discovery, but expensive for loyalty. Carpia helps restaurants take back control, margins, and customer ownership.

FAQ

Frequently asked questions

Frequently asked questions

Common questions from restaurants considering Carpia.

Common questions from restaurants considering Carpia.

Common questions from restaurants considering Carpia.

What is a restaurant online ordering system?

It’s a digital platform, usually a website or app, that lets your customers place food orders online. It also allows you to manage and fulfill those orders, helping you grow revenue and serve customers more efficiently.

Can I get a demo of the platform before signing up?

Can I use my own branding?

Is this suitable for multi-location restaurant chains?

Can I integrate this with my current website or app?

Do I need technical skills to set it up?

Can I connect social channels?

Can I customize the online experience for my customers?

Can I accept payments online through the system?

What is a restaurant online ordering system?

It’s a digital platform, usually a website or app, that lets your customers place food orders online. It also allows you to manage and fulfill those orders, helping you grow revenue and serve customers more efficiently.

Can I get a demo of the platform before signing up?

Can I use my own branding?

Is this suitable for multi-location restaurant chains?

Can I integrate this with my current website or app?

Do I need technical skills to set it up?

Can I connect social channels?

Can I customize the online experience for my customers?

Can I accept payments online through the system?

What is a restaurant online ordering system?

It’s a digital platform, usually a website or app, that lets your customers place food orders online. It also allows you to manage and fulfill those orders, helping you grow revenue and serve customers more efficiently.

Can I get a demo of the platform before signing up?

Can I use my own branding?

Is this suitable for multi-location restaurant chains?

Can I integrate this with my current website or app?

Do I need technical skills to set it up?

Can I connect social channels?

Can I customize the online experience for my customers?

Can I accept payments online through the system?

Take back control of your online orders

See how Carpia helps independent restaurants own customer relationships and grow direct orders.

Take back control of your online orders

See how Carpia helps independent restaurants own customer relationships and grow direct orders.

Take back control of your online orders

See how Carpia helps independent restaurants own customer relationships and grow direct orders.

Carpia helps independent restaurants take back control of online ordering, owning customer relationships, reducing marketplace fees and growing repeat direct orders.

©2026 Carpia. All rights reserved.

Carpia helps independent restaurants take back control of online ordering, owning customer relationships, reducing marketplace fees and growing repeat direct orders.

©2026 Carpia. All rights reserved.

Carpia helps independent restaurants take back control of online ordering, owning customer relationships, reducing marketplace fees and growing repeat direct orders.

©2026 Carpia. All rights reserved.